Staying safe online: your guide to digital safety (part 2)
C H E C K Y O U R N E T W O R K S E C U R I T Y
W H A T E L S E I S O N Y O U R N E T W O R K ?
K E E P U P T O D A T E
B E C Y B E R S M A R T
Y O U C A N ' T B E P E R F E C T, B U T H E R E A R E S O M E S I M P L E T I P S
• If you can’t verify who they are, don’t give them any details. There are plenty of scammers making calls to people to gain access to devices or PCs. The only way you can validate these callers is to ask the company they are calling from and request a contact telephone number, before telling them you will call them back.
You can then look-up the customer service number of the company that was calling you, to make sure they are legitimate. Either way, don’t give personal details or remote PC access to anyone you don’t know.
• Don’t give out financial details, or make bank transfers. Again, these are common scams and just like the phone calls, don’t part with any details. If in doubt, your bank will have published details on their website telling you how and why they will contact you, so make sure they are following these steps. If they aren’t, then it isn’t your bank!
• If you receive a suspicious email, delete it and do not reply. Some strange emails are used to verify if your email address is working so that they can send you a new scam in the future, and some come already loaded with scams and viruses to catch you out now. If you are unsure who the sender is and it looks to be from an organisation, find their official website and call them to check. Do not use the number in the email or the link as these can be spoof contact details.
Although these aren’t concrete factors, things like blurry logos, spelling errors, odd spacing, incorrect names and the like can all suggest an email is suspicious. The one caveat is that criminals are getting more savvy and more sophisticated so spam emails will often look legit. If in doubt, delete it.
• Don’t click on links or open files unless you’re sure you know where they are coming from. Hopefully, if you do click one, your antivirus will intervene, but it is always better not to click it if you don’t need to. Don’t forget, friends and family will often forward on chain emails with funny jokes or videos, but these can hide nasty files too.
F I N A L L Y
You can also report scams to the police via the Action Fraud website
If for any reason you are unsure at any point, our partners at Eurolink are available on 01453 700 800 and will happily work with you to help keep you safe from these threats.