WHY MOVE TO AN AUDLEY VILLAGE

At Audley Villages, like-minded people over the age of 55 (or around about then) choose to move from their rented or privately-owned home to an Audley property to free up equity, declutter or move closer to family and friends.

As an Audley homeowner, your property and gardens are maintained for you. We mow the grass and wash your windows. Plus, there is a restaurant, library, health club with swimming pool, gym, spa and treatment rooms right on your doorstep. And care and support is available should you ever need it.

L-shaped staircase above wood-panelled lobby
Table with wine glasses and a vase

RESELLING WITH AUDLEY VILLAGES 

At some point your property will be resold, either by yourself or by your loved ones.  

We’re the experts when it comes to selling your Audley home. We understand that moving to a retirement village isn’t a typical house move – it’s a change of lifestyle. With years of experience, our team is best placed to help you find your buyer. 

Through a defined sales process, we ensure prospective buyers are fully informed of the benefits of living at an Audley village and the associated fees. 

Across many years we have a qualified database of customers who have expressed an interest in moving to an Audley village. Some villages have waiting lists for specific areas and properties and because we are located across the country, our message and branding reaches people who are looking to relocate and/or may not have considered a new area. 

We will manage the sale all the way through to completion, liaising with all parties involved.

WHAT HAPPENS WHEN I RESELL A RETIREMENT PROPERTY?

OUR FEES

Before you decide to sell and market your property with Audley Villages, it’s important to understand the costs involved. 

Our Sales Administration Fee and Sales Agency Fee are property dependent and will differ at each Audley village and for different leases. 

Please note agency and administration fees for the property are non-negotiable. The percentages show the ranges across villages.

Please consult with a member of the Audley sales tea who can advise the details for your property.

Sales Administration Fee

1-3% of the final achieved sales price or open market value (VAT applicable).

This fee is payable on all resales at Audley Villages, regardless of whether Audley is appointed as a Sales Agency or not.

Sales Agency Fee

0-2% of the final achieved sales price or open market value, whichever is greater (VAT applicable). 

This fee is only payable if you instruct us as your Sales Agent.

OUR RESELLING SERVICES 

  • If you instruct Audley as the selling agent, the following services will be provided: 
  • Marketing the property for sale, including arranging photography, creating a property brochure and listing it online, on our website and agreed third party websites 
  • Receiving and validating enquiries from prospective purchasers. 
  • Arranging appointments to view the property. 
  • Conducting comprehensive viewings of your property as well as a tour of the facilities. 
  • Detailed explanation of our services and offerings including the club facilities and associated activities. 
  • Full explanation of the care services available. 
  • Full explanation of the terms of the lease, monthly management fees and deferred management charges. 
  • Progression of the sales from reservation to completion. 
  • Assistance from our staff with regards to packing, removals, utility transfers etc. 

MARKETING THE PROPERTY

PROPERTY BROCHURE 

Our beautifully presented brochures highlight the best features of your property using professional photography. They also provide buyers with all the important information, including Floorplans, EPC rating, square footage, Council Tax band, management fee and leasehold details. We can help you to prepare your property for sale, advising of any works that may need to be done, and getting ready for the photos.

DIGITAL 

Online - We utilise the UK’s top property website, Rightmove, as well as our own website www.audleyvillages.co.uk to advertise your property. Property alert emails – once your property is listed on our website we will send email alerts to interested buyers in our database. Audley Villages is active across social media platforms including Facebook.

PRINT 

We understand not everyone is online, so we will call potential buyers from our database and post your property brochure out to them.

Plush and tasteful bedroom décor

TIPS FOR PREPARING YOUR PROPERTY FOR PHOTOS AND VIEWINGS

Photos taken of your property will be online for all to see and this is where the very first impression of a potential buyer is formed. You help generate online interest by following our tips before your photographer arrives. Once you’ve done all the hard work for the photoshoot, you just need to lightly spruce things up for the viewings that follow. 

Here are our top 3 tips.

1 . DE-CLUTTER AND DEPERSONALISE 

Remove any clutter and pack away any personal items such as family photos, holiday souvenirs, collectible items or trophies and certificates. This allows prospective buyers to see the size of the space clearly and visualise it as their home. Take a moment to look at a room. If you think a room looks too busy, it might be time to rearrange the chairs or bookshelves. Moving furniture around may help to make a room look more spacious too.

2 . DRESS YOUR HOME 

Staging isn’t just for theatre. Make a lasting impression by making your house look good. Put fruit in a bowl, flowers in vases, set the table for dinner, or light candles it all helps to create a relaxing and inviting space. Don’t forget you are selling your house and a lifestyle, so make it look it’s best in every way possible!

3 . CLEAN AND FRESH 

One of the most important things is a fresh smelling home. Be aware cooking, smoking, pets, and full bins can all produce odours which could turn-off buyers. Ensuring all surfaces are clean including floors and windows inside and out is a must. Especially look at areas you wouldn’t always spot on a day-to-day basis including ceilings, skirting boards and window ledges.

Reselling process

 

When you come to sell your property, our team will ensure every effort is made to complete the sale as quickly and as efficiently as possible. If you choose to market your property with Audley this is the typical selling process:

STEP 1 – VALUATION

The valuation of your property will be based on current market conditions in addition to the values achieved by the Audley village for other resale properties.

 

STEP 2 – INSTRUCTION

We will send you the acknowledgement of instruction and the sole agency agreement for you to sign. (Please note at this point you may need to provide identification and authority to sell if applicable ie – power of attorney). 

The team will also go through the terms of your lease and advise you on how best to present your property. We can help obtain quotes for services such as cleaning, decorating and property clearance and organise contractors on your behalf. 

Once the form is returned and signed, Audley Villages will start marketing the property.

 

STEP 3 – MARKETING

The property brochure will be sent for your approval before we list or share the details. Please note that an Energy Performance Certificate is required to market a property. If there is not one already available for your property, we can instruct one on your behalf. The cost of which we will inform you.

 

STEP 4 – FEEDBACK

Whilst the property is being marketed and shown to prospective buyers, the sales team will regularly keep you updated on feedback from viewings and any ongoing marketing activity. The team will also send you a weekly update including:

  • Incoming calls and email enquiries to the village
  • Information pack requests
  • Visits (first and revisits) to the village
  • Feedback on viewings of your property

STEP 5 – OFFER

You will be contacted regarding all offers received and this will be confirmed. If the offer is acceptable to you, we will confirm the sale to all parties.

 

STEP 6

Schedule 10 of the lease should be sent from your solicitor to us, to notify us of your intention to sell your property. The Audley Board will decide whether Audley Villages wish to exercise their right of pre-emption.

 

STEP 7 – SOLD!

The team will keep you updated on the progress of the sale up to legal completion.

Frequently asked questions

What happens when mum or dad passes away and I need to sell their property?

You have the option of appointing us to actively market your property for sale. Whether you instruct us to do so is entirely at your discretion. If you do instruct us to do this, we will charge an additional Sales Agency fee which varies by property.

Can I buy a retirement property to rent out?

Some leases allow the property to be rented out on the condition that the occupier meets the Qualifying Person criteria for the village. Consent from the village management is required and the monthly management fee continues to be payable. Additional fees will also apply, please ask the sales team for more details. Ask a question

Can I rent a property at an Audley village?

Some properties are available to rent at Audley Cooper’s Hill in Englefield Green, Surrey. 

At Audley your property and gardens are maintained for you; we mow the grass and wash your windows. Plus, there is a restaurant, library, health suite with pool, gym and treatment rooms right on your doorstep, and Audley Care is on hand should you need it. 

Search available rental properties at Audley Cooper’s Hill.

If you wish to buy an Audley property but need a little longer to sell your existing home, the village may be able to offer a short term rent to buy option to enable you to move in sooner. This is subject to the lease term, property chosen and eligibility criteria. Ask a question or view more information about purchase options

Can I get a mortgage on a retirement property?

At Audley, we understand that everyone’s circumstances are different, but that shouldn’t mean that not everyone can move to an Audley village. Although there are specialist mortgage lenders that do offer retirement mortgages from time to time, at present we are not aware of any lenders who offer on a property in a retirement village.

How much does a market appraisal cost?

We are happy to arrange a market appraisal and offer a recommended marketing price for your property free of charge. 

How long does it take to sell?

It’s difficult to give a definitive answer as there are many factors that will effect the speed of a sale including the state of the market, price, waiting list etc. Retirement property typically takes longer to market than traditional housing. Please discuss with the Sales team if you have concerns or questions. 

Once an offer is accepted, it usually takes about 2-4 months to reach completion. This period allows time for the conveyancing process, which includes legal checks, and property searches. However, this timeframe can be influenced by factors such as the complexity of the sale, the efficiency of the conveyancers, and whether there's a property chain involved. 

How much does it cost?

These are the costs involved when selling an Audley property:

  • Estate agent fees – Dependent upon the agent but normally a percentage of the purchase price.
  • Sales admin fee - 1-3%* of the final achieved sales price or open market value, whichever is greater (VAT applicable). On all resales, as per the lease, a sale administration fee is
    payable regardless of whether Audley Villages are appointed as a sales agent or not.
  • Conveyancing – This is the legal transfer of the property to the buyer; you will need to instruct your solicitor who will be able to confirm the cost.
  • Removal fees.
  • Deferred Management Charge – On the sale of your property you will need to pay the deferred management charge to Audley Villages. This is a percentage of the final achieved sales price or open market value, whichever is greater, per year or part-year of occupation before receiving the proceeds.
  • EPC - You are legally required to provide an EPC when marketing a property. If your property is less than 10 years old there may already be a valid EPC available.
If I market my property with Audley how long am I tied in?

The term will be decided by mutual consent on completion of the sole agency agreement. Either party can terminate the agreement at any time by giving 5 days’ notice to the other party, which should be confirmed in writing.

Can I use an estate agent to sell the property?

You are welcome to instruct a traditional estate agent to market your home if you wish. 

If you choose to market with Audley and switch from us to an agent, that is entirely your prerogative and choice which we will respect. Please note that the sales administration fee will remain payable in these circumstances, as this covers the costs that we incur in all resales. 

Why am I still paying fees even though the property is now empty?

You are liable to pay management fees and ground rent (if applicable), until ownership has been transferred to the new property owner.

What steps should I take to make the property more saleable?

Our expectations would be that the property is presented in a tidy condition. Dependent upon length of ownership, the property may require repainting, recarpeting, and a deep clean. You may want to remove cluttered furniture and belongings from the property. We are able to support you with organising work and our sales teams can advise further on making your property more attractive for sale.

Can I market the property if we are still awaiting probate?

An application for probate can take several weeks or months depending on the complexity of the estate, but you can market the property while you wait for probate to be granted. Contracts can’t be exchanged until the grant has been obtained so any potential buyers must be given a realistic timescale regarding the time involved in obtaining the probate grant.

Do I need a solicitor?

Yes, you will require a solicitor to sell your property. Our team can share a list of solicitors our customers have used over the years with you. These are not recommendations but a helpful list and there is no obligation for you to instruct any of the solicitors listed.