What types of care does Audley offer?

We offer care and support to people living in an Audley village when they need it. Our carers also travel into the local community to provide home care to people living near to an Audley village.

Audley Care FAQs

If I require Audley Care, how do I go about arranging it?

Contact Audley Care to book a home visit from your local Branch Manager who will explain the ways we can help over a friendly chat. Once you have decided how you would like us to care for you at home, simply sit back and leave the rest to us. 

Find all our care branches and their contact details here.

What can my care personal assistant help me with?

Audley Care aims to help make life that little bit easier whilst still allowing you to stay independent and mobile in your home.  Get a helping hand with things like bathing, shaving, getting dressed, preparing meals, collecting prescriptions, and shopping. 

Our team can provide assistance on as little or as many days as you require so you can stay in control whilst feeling assured that no job is too big or small.

See our full list of home care services.

Will I have the same person to help me every day?

Continuity of Care is extremely important to us, so we do our best to ensure you are assisted each time by the same small group of carers. 

We will also provide the opportunity for you to get to know the wider homecare team at your local branch, so you will recognise a familiar face if your main carer is absent or on holiday.

How can I be confident that my carer will complete all their tasks?

After every home visit, your care personal assistant will note down the tasks they have completed and/or helped with in the Care Record (this stays in your house). 

Additionally, we ask you to show your satisfaction by signing your careworker's weekly timesheet, which is returned to and checked at your local branch's office.

Is my personal security assured?

Here at Audley, we have over 25 years' experience in home care and an enviable record of service delivery.

We are incredibly proud of our highly trained, compassionate local carers who all undergo a vigorous vetting procedure before they begin working. Additionally, you can feel assured in the knowledge that staff will always be in uniform, carrying a personalised ID card indicating their name, photograph, and signature.

How much does the service cost?

We pride ourselves on our competitive prices and will always ensure you do not spend more than you need to. 

There is no price list of pre-packaged care programmes as you pay only for the services that you use.

Contact your local Branch Manager to discuss the cost of your personal home care package.

Can I get any help with the cost of care?

Contact your Local Branch Manager to discuss the financial assistance options available to you.

How do I pay for my care?

You'll receive your Audley Care invoice monthly. Pay in the method that's convenient to you with a choice from direct debit, credit or debit card, cheque or cash.

What happens if I need assistance outside of office hours?

We know your needs don't stop when the office closes. That's why we maintain an out-of-hours emergency service, where your call will be answered and assisted by a senior member of our care team.