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Audley Care: Unsung Hero

Fionna Cannon (pictured here) was highly commended in the 2018 Employee Engagement Survey in the category ‘Unsung Hero’.

While many in Fionna's position would feel satisfied once they achieve a senior management role, Fionna Cannon continues to strive to develop herself and her team.

Fionna, Audley Group Care Operations Manager, acknowledges that there is always more that she can learn or improve upon to maintain the consistently high standards of care for Audley owners and the local communities.

Fionna was nominated as 2018's 'Unsung Hero' by staff in all areas of the business, for her drive, determination and unwavering support of her colleagues, her Care Director Jo, and of course all Audley customers.

Not only that, but she has continually shown that she is more than willing to roll her sleeves up and get stuck in at any level, often sacrificing her own time to provide extra help to her teams. 

FIONNA’S AUDLEY STORY

Fionna joined our company in 2013 as a Senior Carer at Audley Care’s then-struggling Inglewood branch. Soon after joining it was evident that she possessed great drive and was shortly thereafter made a Care Coordinator. Due to her constant resilience to change at Inglewood, not to mention being an unflinching support to the team, a few years later she was promoted to Branch Manager and worked tirelessly to improve the branch in terms of revenue and employee numbers/satisfaction. Subsequently, Fionna was internally awarded ‘Branch Manager of the Year’ in 2016 for her efforts, and Audley Inglewood went on to achieve a CQC rating of outstanding and responsive in 2018.

Having been promoted from Branch Manager to Care Operations Manager in February 2018, Fionna now provides IT and training support for all of our ten Audley Care branches, while also dealing with audits and compliance matters for five of those branches.

MORE THAN LIP SERVICE

Despite having a lot of cross-branch responsibility in her latest role, Fionna still manages to keep in constant contact with every single one of her branches on a regular basis – not just via guidance on the phone, but often through her actual physical presence and unflinching ‘hands-on’ attitude. A prime example of this is when she was called upon to support the Audley Care Clevedon branch when their Branch Manager had to attend a meeting. Fionna travelled up to Ilkley kin Yorkshire from her home in Bristol and took the time needed to not only support the branch but to also physically deliver care to customers when it was needed.

PUTTING THE ‘CAR’ INTO CARING

While working at Audley’s Inglewood branch, Fionna would often use her natural passion and talent for fixing cars to assist her employees. For example, she would often be called out to fix/change tyres for care staff to ensure they stayed on the road and got to their care appointments within the community. Moreover, she has even used her own AA cover to ensure care staff got to their care calls and safely home, if the job of repair was beyond her.

From all of us, thank you Fionna.

For more information on becoming part of the Audley Care team or for more information on the Care we offer...

Audley Villages on Instagram

Want to get paid £250 to cook from home? Share your best recreation of one of our michelin-style recipes and include #MichelinFromHome to apply! To enter: 🍳Recreate one of the Michelin Style Recipes From Audley Villages at home and snap your best photo, see recipes here: http://audleyvillages.co.uk/michelin-from-home (link is also in our bio) 💙Follow and share it with @AudleyVillages on social media using the hashtag #MichelinFromHome The successful applicant will be selected based on the photo of your michelin style dish at the end of the application period. Goodluck! Applications are now open to UK residents above 18 years old. T&C's apply. #MichelinFromHome 14
LEAMINGTON SPA | Part of our interior design brief is incorporating the local area and the history in to the design for each village just like this fabulous poster in our sales apartment at Audley Binswood. • • • • • #leamingtonspa #binswoodhall #binswood #audleyvilages #retirementliving #retirementvilage #retirementplanning #interiordesigner
BLACK | An extremely popular trend at the moment is monochrome interiors, it can added for pop of depth to a room or to contrast. Our interior designer added this tea set to our show apartment at Audley Binswood. • • • • • • #audleyvillages #interiordesign #interior123 #interiordesigner #interiorstyling #monochrome #designinspiration #monochromatic @interiordesignideas @interiordesignmag
REFLECTIONS | Using mirrors to flood light into our rooms. • • • • • #audleyvillages #stanbridgearls #Romsey #interiorinspo #interior123 #interiordesigninspo #mirrors #retirement #retirementplanning 4
LIGHTING | Something you might have noticed if you’ve visited multiple Audley Village’s is that out lighting is always a main feature in our rooms, they compliment and finish the look beautifully. • • • • • #audleyvillages #interiordesign123 #interiorstyling #deisgner #lighting #chandeliers #interior_design #Redwood #retirementvillage #retirementliving
CHARACTER | Keeping the character of the original building but adding the Audley signature style to bring the village to life. • • • • • #audleyvillages #character #interiordesigner #refurb #interior123 #designinspiration #retirement #chaingingperspective
THE MONTFORT | The stunning bar area at Audley Stanbridge Earls. Interiors by: @bernardinteriors • • • • • #interiordesign #interiors123 #audleyvillages #retirementlife #bardesign #personalisedinteriors #refurbished #original #stanbridgeearls #romsey
FINAL PHASE | The first nine spacious new houses are now ready in the final phase at Audley Chalfont Dene. • • • • #audleyvillages #togetherathome #newproperties #retirementvillage #chalfontdene #chalfontstgiles #retirementplanning
LONDON | Audley Nightingale Place the latest village within the Audley portfolio. This will be the bar area soon to be filled with the most delicious wines, spirits and importantly coffee! • • • • • #audleyvillages #retirement #london #claphamcommon #interiordesign #interiors123 #interiordesign #londonproperty #retirementvillage 5
SNEAK PEEK | Audley Nightingale Place, Clapham. • • • • • • #audleyvillages #claphamcommon #london #firstlondonvillage #retirementliving #londonproperty #retirementcommunities 1
BOOK CLUB | one of our owners favourite spots at Audley Ellerslie, Malvern. • • • • #ellerslie #audleyellerslie #malvern #librarydesign #interior123 #personalised #retirementplanning #retirementlife #bookclub 1
WILLICOMBE PARK | The sun shining over Tunbridge Wells. • • • • • #tunbridgewells #royaltunbridgewells #audleyvillages #willicombepark #retirement #retirementplanning #retiredlife 1
VIEWS | the stunning grounds captured by the General Manager, Thomas at Coopers Hill. 3
LISTED BUILDING | Our properties surround Stanbridge Manor which is a grade II* listed building so it retains the majority of its original features. • • • • • #listedbuilding #audleyvillages #interiordesign #interior123 #retirementvillage #romsey #stanbridgearls