Website terms and conditions

By accessing this website, the visitor agrees to be bound by the following terms and conditions:

  1. Website and brochure accuracy: Whilst Audley Court Ltd has taken all reasonable care in the preparation of the contents of this website and our printed communications to ensure the information appearing on it is accurate and up to date, it disclaims (to the extent permitted by law) all warranties, express or implied, as to the accuracy of the information contained on this website. We are only human, so it’s possible we may make mistakes on our website. You should take appropriate steps to verify any information upon which you wish to rely.
  2. In the ordinary course of business, the availability of a development or particular property design and other details such as prices and specifications may change. Information on this website is therefore solely for guidance purposes only and is subject to change without notice and is not intended to constitute a contract. Nothing on this website will be deemed to constitute an offer to contract.
  3. All properties mentioned or which feature on this website are strictly subject to availability. The user should take appropriate steps, including seeking appropriate legal and other professional advice, to verify any information on which they may seek to rely. Photographs, Computer Generated Images and artist's impressions are for illustrative purposes only.
  4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
  5. The information on this website is not intended to constitute an investment advertisement relating to the sale of securities or investments.
  6. Audley Court Ltd may hold information about you for marketing and research purposes and may disclose this information to other companies in the group or its agents. This information may be used to contact you by telephone, post or email about other products, developments or services that may be relevant to you.
  7. All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
  8. You have a right to request details of any information Audley Court Ltd may hold about you and to have any inaccuracies corrected.
  9. Non-personal data regarding the use of this website, such as the number of hits per page, is captured automatically. This information helps us to analyse how our website is used, and assists in the development and improvement of the website. We do not collect personal data on this site unless you submit personal information in that part of the site where it is requested.
  10. All Intellectual Property rights are reserved. No part of this publication may be reproduced in any form whatsoever (which for the avoidance of doubt shall include photocopying or storing it in any medium by electronic means), save in respect of normal Internet site visits. Application for the copyright owner's written permission to reproduce any part of this publication should be addressed to The Marketing Department, Audley Court Ltd, 65 High Street, Egham, Surrey TW20 9EY.
  11. No liability is accepted for the content of any website operated by a third party which holds information on Audley's products and services.
  12. Audley Court Ltd shall not be liable for any damages to or viruses that may infect your computer equipment, software, data or other property as a result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.
  13. This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  14. It is expressly forbidden to create a link to this website without obtaining prior express written consent from The Marketing Department, Audley Court Ltd, 65 High Street, Egham, Surrey TW20 9EY.

CGI images on the Audley website are for illustration purposes only. 

Virtual Reality photography for Cooper's Hill is sourced from Tom Hostler's Runnymede campus archive website, http://www.runnymedecampus.com.

Terms for individual promotions and offers

Terms and conditions for current promotions are listed here. For offers which have now lapsed, please see expired terms and conditions.

Complimentary John Lewis Voucher

Voucher following first visit (offered in postal mailers)

  • Offer available to new customers only, when visiting the sales team (by appointment) at Audley Wycliffe Park
  • Visit must take place before 28th March 2024
  • Customers will receive a £30 John Lewis/Waitrose voucher. Voucher will be provided on the day at the end of the visit
  • Customer should quote 'John Lewis' when booking a visit to qualify
  • One voucher per pre-booked visit will be sent or handed to the named person who booked the visit
  • Visit constitutes a private group, couple or single person appointment with a member of the Audley sales team
  • Vouchers will not be given for subsequent visits
  • Voucher cannot be substituted for another offer or cash except in exceptional circumstances
  • John Lewis gift cards can be spent in all 50 John Lewis and Waitrose stores across the UK as well as online at johnlewis.com. John Lewis has the right to withdraw vouchers at any time and Audley will not provide an alternative
  • The promotion is not available to owners who already have an Audley property on hold, reserved, exchanged or completed
  • Customer must be a homeowner
  • Age 60+ development
  • All images for illustration purposes only
Complimentary restaurant voucher (offered in postal mailers)

TWO-COURSE MEAL FOR TWO

  • Please quote ‘restaurant voucher’ when booking your first appointment
  • Offer available to new customers only, when visiting the sales team (by appointment) at an Audley village
  • Customers will receive a winter menu restaurant voucher
  • Voucher will be provided on the day at the end of the visit, for a meal on a different day
  • One voucher per pre-booked visit. Voucher will be sent or handed to the named person who booked the visit.
  • This offer cannot be used in conjunction with any other offer or promotion
  • Visit constitutes a private group, couple or single person appointment with a member of the Audley sales team
  • Valid for your first visit only. Vouchers will not be given for subsequent visits
  • The promotion is not available to owners who already have an Audley property on hold, reserved, exchanged or completed
  • Customer must be a homeowner
  • Voucher cannot be substituted for another offer or cash
  • One voucher per household, valid for two people and includes a two-course meal, drinks not included
  • Your return visit to enjoy your meal for two, must be booked before 29th February 2024
  • When booking your return visit to enjoy your two-course meal for two, please quote ‘winter menu’
  • Bookings available Monday to Saturday, subject to opening times. Available at lunchtime only. Excludes Sunday lunch and special events
  • Age 60+ development
  • All images for illustration purposes only
Discounted broadband, phone and TV with Eurolink

At selected Audley villages we have partnered with Eurolink to provide discounted rates on broadband, phone and TV packages. At Cooper's Hill, Nightingale Place and Stanbridge Earls villages, Fibre broadband is free for the first 12 months (£29.99 thereafter). See full details for all villages here

Customer referrals
  • The prospective owner must make known to the sales team the name of the current owner who recommended Audley on first contact.
  • Both the new owner and the owner who recommended Audley should notify their Sales manager of the reward chosen from the four in this booklet.
  • One reward per household for every new property sold via recommendation. Offer valid to all Audley owners in all villages regardless of which village the new owner purchases at.
  • These offers cannot be exchanged for cash.
  • Offer not available on retrospective property sales. 
  • Offer available to new customers only who are not previously known by Audley Villages.
Audley Club referral offer
  • When you introduce a member of your family or friend to Audley and they purchase a property at an Audley Village, you can both chose a reward worth up to £2,000.
  • The existing club member will also receive two years of complimentary club membership.
  • To find out more about this exclusive offer please speak to your Club Manager.
Together At Home

Team members employed by, or partnering with, Audley Group Ltd are creating video content to be shared with owners and customers, for the purpose of home use only. The guidance in these videos is based on experience with members of the Audley Club and the personal experiences of the Personal Trainer. These videos should be followed when in good physical health.

You should be in good health before considering participating in any of the exercises shown in this video and should exercise at your own pace and within your own limits. The Audley Club and our trainers will not be responsible for any injuries you sustain which arise as a result of participating in the exercises shown in this video. If at any point you feel unwell please stop immediately and contact a doctor.

As a fitness trainer, I and the Audley Club strongly recommend you are in good physical health before beginning any exercise shown on the video. Audley Club is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining any effects of any specific exercise on any pre existing medical condition. Please note that we only provide this video content for domestic and private use. You agree not to use our video content for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. You should understand that when participating in the exercises shown, there is a possibility of physical injury. If you choose to engage in any of the exercises shown, you agree that you do so at your own risk, are voluntarily participating in these activities, you take full responsibility for your own safety and know your own limits at all times. By taking part you agree to release and discharge Audley Group (including Audley Villages, Audley Club, Audley Care) and the personal trainer featured in this video from all claims or causes of action, arising from your participation.

Audley Group (including Audley Villages, Audley Club, Audley Care) and the personal trainer featured in this video are not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain via any website. You should not rely on any information you obtain via any website as a substitute for, nor does it replace professional medical advice, diagnosis or treatment. You should always consult your doctor. We are not medical health practitioners or mental health providers and do not hold ourselves out to be in any capacity. Rather, our trainers and the fitness exercises shown are to assist you in maintaining and reaching your own individual health and wellness goals.

The information contained on our website, blog, guest blogs, e-mails, programs, you tube and social media channels are for educational and informational purposes only. We aim to accurately represent the information proided onn our website, blog, programs, services and products. Audley Group and the trainers shown do not accept any liability that may arise from using or downloading information from the website. You must consult your doctor prior to starting any exercise programme if you have a pre existing medical condition (s) or injury that could possibly worsen with physical activity. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of health and wellbeing research is constantly evolving, we cannot be held responsible for the accuracy of our content.

Expired  promotions and offers

Terms and conditions for expired offers that have now lapsed.

12 Months FREE Monthly Management Fee (Special Offer for Audley Ellerslie)
  • For new reservations before 30th September 2023
  • Contract completion must take place by 22nd December 2023
  • New build properties at Audley Ellerslie only
  • Excludes pre-owned properties
  • Offer must be quoted on paperwork
  • Offer will be applied on completion of the property purchase
  • If the property sale is cancelled for any reason, the offer will no longer apply
  • Cannot be exchanged for cash
  • Offer can be withdrawn at any time
  • Offer cannot be used in conjunction with any other offer, promotion or discount
  • Please speak to a sales team member for more information
  • Note: Monthly management fee and deferred management charge apply to the sale of all properties

View offer

Complimentary John Lewis voucher
  • Offer available to new customers only, when visiting the sales team (by appointment) at an Audley village before 11th November 2022.
  • Customers will receive a £30 John Lewis/Waitrose voucher. Voucher will be provided on the day at the end of the visit.
  • Customer should quote 'John Lewis' when booking a visit to qualify.
  • One voucher per pre-booked visit will be sent or handed to the named person who booked the visit.
  • Visit constitutes a private group, couple or single person appointment with a member of the Audley sales team.
  • Vouchers will not be given for subsequent visits.
  • Voucher cannot be substituted for another offer or cash except in exceptional circumstances.
  • John Lewis gift cards can be spent in all 50 John Lewis and Waitrose stores across the UK as well as online at johnlewis.com. John Lewis has the right to withdraw vouchers at any time and Audley will not provide an alternative.
  • The promotion is not available to owners who already have an Audley property on hold, reserved, exchanged or completed.
  • Customer must be a homeowner.
Complimentary Marks & Spencer voucher

  • Offer available to new customers only, when visiting the sales team (by appointment) at an Audley village before 4th September 2022.
  • Customers will receive a £30 M&S  voucher. Voucher will be provided on the day at the end of the visit.
  • Customer should quote ‘M&S’ when booking a visit to qualify.
  • One voucher per pre-booked visit will be sent or handed to the named person who booked the visit.
  • Visit constitutes a private group, couple or single person appointment with a member of the Audley sales team.
  • Vouchers will not be given for subsequent visits.
  • Voucher cannot be substituted for another offer or cash except in exceptional circumstances.
  • M&S gift cards can be spent in stores across the UK as well as online at marksandspencer.com. M&S has the right to withdraw vouchers at any time and Audley will not provide an alternative.
  • The promotion is not available to owners who already have an Audley property on hold, reserved, exchanged or completed.
  • Customer must be a homeowner.
Complimentary Malvern Theatre tickets
  • Offer available to new customers only, when visiting the sales team (by appointment) at an Audley village before 4th September 2022.
  • Customers will receive a £30 Malvern Theatre voucher. Voucher will be provided on the day, at the end of the visit at Audley Ellerslie.
  • Customer should quote ‘Malvern Theatre’ when booking a visit to qualify.
  • One voucher per pre-booked visit will be sent or handed to the named person who booked the visit.
  • Visit constitutes a private group, couple or single person appointment with a member of the Audley sales team.
  • Vouchers will not be given for subsequent visits.
  • Voucher cannot be substituted for another offer or cash except in exceptional circumstances.
  • Malvern Theatre has the right to withdraw vouchers at any time and Audley will not provide an alternative.
  • The promotion is not available to owners who already have an Audley property on hold, reserved, exchanged or completed.
  • Customer must be a homeowner.
Refer a friend - £1,000 John Lewis voucher
  • Referred person must live at a different UK address to the referee.
  • Referral to be disclosed at the time of booking a visit.
  • Offer valid for new customers only and if a reservation is made before 31st December 2022.
  • The reward will be issued after the exchange fee is paid.
  • Offer not available on retrospective property sales
  • The Customer being referred must not already be known to Audley Villages
  • Offer must be quoted on the sales paperwork of the new purchase.
  • If the property sale is cancelled for any reason, the offer will no longer apply.
  • Cannot be exchanged for cash.
  • Offer can be withdrawn at any time.
  • Cannot be used in conjunction with any other offer
  • One reward per household for every new property sold via recommendation
Exclusive exchange offer
  1. Exchange within 8 weeks – 18 months free management fee OR £10,000 cash back
  2. Exchange between 8-12 weeks – 12 months free management fee OR £8,000 cash back
  3. Exchange between 12-16 weeks – 6 months free management fee OR £6,000 cash back
  4. Either the management fee or cash back offer must be selected at the time of reservation
  5. It must be noted on the Reservation paperwork to apply
  6. The time to exchange will begin from the date the deposit is given and paperwork signed
  7. Not to be used in conjunction with any other offers
  8. Available on new build sales only
  9. Available at selected villages and properties only. Please contact the Sales Team at your chosen village for more details.
10% discount in all Audley restaurants (direct mail)
  • Bookers must quote the promotional code stated in the direct mail leaflet
  • Offer valid for bookings made between 1st May – 31st July 2022 at Audley restaurants.
  • A minimum spend of £15 per person is required to qualify for the 10% discount, which will be applied to the total bill.
  • It can be redeemed all day, every day, excluding Bank Holidays and national celebration days.
  • This offer cannot be used in conjunction with any other offer or promotion.
  • Advanced booking is recommended and is subject to availability.
  • Management reserve the right to amend or withdraw this offer without prior notice.