Do I need to pre-book?
To keep everybody safe and to help us manage capacity, members are required to pre-book their space for every visit, class and swim session via our mobile app or online booking portal.
Are the changing rooms open?
The changing rooms are open for those who are swimming. There are designated showers and toilets for use to allow for social distancing. For those members not swimming we recommend that you arrive in your gym kit and shower and change at home.
Do I need to bring my own towel and water bottle?
Yes, you do. To assist with the prevention of cross contamination we request that members bring their own towels. Disposable water cups will not be available.
Are bags allowed to be taken into the gym?
No, please do not take your bags into the studios, or into the gym. Please leave your belongings in your car. Lockers will be provided for those swimming only.
Is there a limit on the number of people allowed in the pool at one time?
Yes, there is. We’ve added maximum occupancy limits to all of our pools to ensure you can swim with the space you need. This limit varies by club and will be indicated on our online booking portal.
Can I borrow any swimming equipment?
We are unable to loan any equipment such as goggles and floatation aids during this time to minimise any risk of contamination.
Do I need to pre-book a place for all classes?
Yes, you do. To keep everybody safe and help us manage capacity, members are required to pre-book their space for every class via our mobile app or online booking portal.
Why is there a reduced class timetable?
We have selected classes that use a minimal amount of equipment to reduce any cross contamination. Furthermore to allow individual access to the gym and pool we have reduced classes to allow more time for these sessions as well.
Why are classes only 30 or 45 minutes long?
We have made the decision to alter our timetable to ensure that we have enough time between each class to carry out our thorough cleaning procedures.
Are there any changes to Yoga and Pilates classes?
Our Yoga and Pilates classes, like all of our classes, are running at reduced capacity to allow for social distancing. All of our gyms have clear floor markings to help members find adequate space, safely distanced from others. We are also using our outdoor spaces at selected clubs to run outdoor Yoga and Pilates classes.
Will I need to bring my own yoga/exercise mat?
We would encourage members attending a class to bring and use their own mat, if they would feel more comfortable doing so.
Will you be continuing to offer virtual and on-demand classes?
The feedback from members about both our on demand and live stream classes has been really positive so, we will continue to offer this free of charge moving forward.
Is all the gym equipment available to use?
We have worked hard to ensure that majority of our gym equipment is available to use. However, to ensure there is adequate spacing between each piece of equipment and the workout area there may be smaller volumes of equipment available.
How is equipment being kept clean?
Our pools, gyms and changing rooms are cleaned at frequent intervals throughout the day followed by a deep clean after the facilities close. We ask members to sanitise all equipment prior to and after use using the disinfectant sprays and blue roll provided. Hand sanitising stations are located at all entrances and within the gym and changing facilities.
Are personal training sessions available?
Yes, personal training sessions are available. PTs are required to maintain a suitable social distance from the member throughout the session.
Do I need to wear a mask within the gym?
We are closely following government guidelines, and currently you don’t need to wear a mask when using our gym facilities. You are, of course, welcome to do so if you would be more comfortable wearing one.
How will I be able to socially distance in the gym?
We have set maximum occupancy limits for our gyms based on their size to ensure you can work out with all the space you need. We are leaving space between our equipment where possible or taking every other piece out of use to ensure there is adequate space between members whilst they work out. We have also introduced clear signage around the gym to help members to socially distance.
Why are the sauna and steam room not in use?
To comply with government guidelines saunas and steam rooms remain out of use until further notice.
Will you notify me if I you think I may have come into contact with a person who has tested positive for Covid-19 whilst at the club?
We are fully complying with all government advice regarding this, supporting the government's track and trace system.
What happens if my Audley Club is in an area that has a local lockdown?
We will follow both the government and local authority advice if this happens and keep all of our members fully informed.
Can I use the Bistro during my visit to the club?
You are very welcome to use the Bistro either before or after your visit to the club and enjoy your 10% discount. We are following all government guidelines to ensure the restaurant is socially distanced. It is advisable to make a booking for the bistro although we will try to accommodate walk ins where possible.
I have a question about my membership – who do I contact?
Please make contact with your Audley Club Manager in the first instance.