Reviews

 

Regulated by the CQC

All our branches are regulated and inspected by the Care Quality Commission (CQC) and we are proud of our CQC inspection scores.

Most recently, Audley Care at Ellerslie was CQC rated Good overall and Outstandingly well-led, and the Audley Care team at Clevedon proudly won the National Award for End-Of-Life Expertise at the Home Care Awards.

All Audley Care branches are regulated by the CQC and what that means is;

  • We have to comply with the latest regulations which describe the essential quality and safety that people who use our services have the right to expect
  • Our quality assurance processes allow us to make an honest appraisal of how we're doing and measure performance against national standards
  • We monitor our service through formal review meetings, spot checks to observe our workers and regular contact with you and your family to ensure you are happy with our services
  • All our homecare staff undergo a thorough DBS (Disclosure and Barring Service) check and receive regular training

Our Care branches score good, very good, or excellent. For detailed CQC home care scores, find our local care branch near you.

Home care services in and around 13 UK villages

Audley Care provides domiciliary home care services to older people living in or close to London, Edgbaston, Bristol, Malvern, Egham, Surrey, Romsey, Clapham, Berkshire, Derbyshire, Royal Leamington Spa, Tunbridge Wells, Ilkley, Yorkshire, and Kent.

Audley home care services operate within a 5-10 mile radius of each Audley village.

At Audley Care, we believe that older people should be happy and comfortable in their own home for as long as possible, keeping their independence and alleviating the concern of their loved ones who worry about how to support their beloved mum, dad or grandparent.

Home care services available

Our dedicated community carers are there when you can't be. Our local home carers will arrive - rain, snow or blow - with a friendly smile and a helping hand. Home care not only helps elderly people to remain independent but also provides companionship essential for their wellbeing, particularly at a time when many older people are struggling with isolation and mental health. And either care in a retirement village or local home care in your existing home certainly provides a welcome alternative to moving to a care home.

Care services can involve anything from companionship to more routine home care and support, to palliative care at home. We don’t have a price list of pre-packaged care programs. You only pay for the community care services you use, including:

  • Cleaning, ironing and preparing meals
  • Washing, dressing or shaving
  • Shopping, collecting prescriptions or walking the dog
  • Medication assistance
  • Company and help whilst recovering from illness
  • Live-in, sleep-in or night care or holiday cover
  • Assistance with getting up and going to bed, whatever the time
  • Accompanying you to appointments or social activities